Surface Pro 2017 (5)
Type of screen: LCD
Glass & touch : Bonded to LCD
Type of battery: Not user removable
The warranty does not cover :
– Cracked screen, shattered screen, chipped screen, damaged LCD or OLED panel, damaged touch panel.
– Damaged ports – Charging port or connector is bent, broken, or corroded.
– Damaged frame, bent frame, signs of external misuse or abuse.
– Any kind of liquid or physical damage, accidental or by negligence.
Average time to complete tasks is for reference only and is compiled from our own statistics, delays can be shorter or longer depending on specific parameters related to the task, especially for liquid damage and physical damage on the logic board such as micro cracks.
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Front glass
+ Touch panel
6 Months warranty
LCD display should be working
Average time to complete the repair: 7 Days
380$
LCD
6 Months warranty
Average time to complete the repair: 7 Days
410$
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Front glass
+ Touch panel
6 Months warranty
LCD display should be working
Average time to complete the repair: 7 Days
380$
For this model, we actually replace the entire screen assembly for
you, but charge you a lower price. When your screen is recycled, we
recoup the difference. We therefore install a brand new screen on your
tablet, giving you the exact same functionality and quality as your
original screen, along with our own warranty of course.
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LCD
6 Months warranty
Average time to complete the repair: 7 Days
410$
The entire screen assembly must be replaced whenever the image or
touch functions fail. The glass could be broken or intact, there might
be a crack underneath the glass panel or there could be no visible
signs at all. You might have a working tablet with a black screen,
altered colours, lines or spots on your image, or you could simply
have a screen that doesn’t respond to touch properly. In all these
cases, replacing the faulty screen is necessary. The new assembly is
complete and comes with its own glass panel.
Battery
6 Months warranty
Average time to complete the repair: 7-12 Days
320$
Signs of battery trouble include poor charging, a battery that doesn’t last long or that drains abruptly (for instance jumping from 70% to 50%), your device shutting down when running demanding applications or when affected by cold, as well as physical manifestations (e.g.: swelling). On models where the battery is not user-removable, an inflated battery may push on the screen and make it slightly pop up from the middle. In all these cases, the proper course of action is to replace the battery.
There are, however, other issues which may pose as a battery problem. These commonly include liquid damage, burns, software issues and damage to the power circuit. We begin by testing a new battery with the device. If the problem persists, we proceed to diagnosing your phone, keeping your original part. However, in most of these cases, the underlying issue will have permanently damaged your battery, so changing it is required anyway.
the screen must be lifted in orded to reach the battery and it requires, tools and skills in order to remove it.